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Privacy Policy

Who we are

Our website address is https://www.hothath.com.

Privacy Policy for Hothath E-commerce Website

Welcome to Hothath, an e-commerce platform serving both Business-to-Business (B2B) and Business-to-Consumer (B2C) customers in Bangladesh. At Hothath, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website and services.

  1. Information We Collect

When you visit or use Hothath, we may collect the following types of information:

1.1 Personal Information:

  • Name
  • Contact information (e.g., email address, phone number)
  • Shipping and billing address
  • Payment information (e.g., credit card details)
  • Business information (for B2B customers)
  • Any other information you provide to us voluntarily

1.2 Automatically Collected Information:

  • IP address
  • Browser type
  • Device information
  • Cookies and similar technologies
  1. How We Use Your Information

We may use the information we collect for the following purposes:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you about your orders, account, or promotions
  • Personalize your shopping experience
  • Analyze and improve our services
  • Prevent fraudulent activities and enhance security
  • Comply with legal obligations
  1. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and other business functions.
  • Legal Compliance: We may disclose your information when required by law, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
  1. Your Choices

You have the following choices regarding your information:

  • You can update or correct your account information by accessing your account settings.
  • You can opt out of receiving promotional emails by following the unsubscribe instructions included in the emails.
  • You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that certain features of our website may not function properly if cookies are disabled.
  1. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

  1. Children’s Privacy

Hothath is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our systems.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website with the effective date indicated at the top of the policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@hothath.com.

By using Hothath, you consent to collecting and using your information as described in this Privacy Policy.